Bitget Tradevests
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Privacy Policy

This policy explains what we collect, why we collect it, and the choices you have. We use plain language and keep things transparent.

Last updated: October 7, 2025
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1) Scope

This policy applies to Bitget Tradevests websites, apps, and services that link to it (“Services”). It covers personal information relating to identified or identifiable individuals. Where product-specific notices apply, we present them in-app.

2) Data we collect

Account & Identity

Name, email, phone, country; where required: identity data (e.g., ID document, selfie) for KYC/AML compliance.

Financial & Transactional

Funding methods (masked), orders, executions, asset selections, plan settings (e.g., Auto-Invest schedule), and related confirmations.

Technical

Device, browser, app version, IP, approximate location, cookies/IDs, diagnostics, and performance telemetry.

Support & Communications

Messages, tickets, call/chat recordings where permitted, and feedback survey responses.

Learn & Education

Lesson progress, quiz scores, and engagement signals to personalize content.

Public/Third-Party Sources

Where lawful, we may receive verification data or risk signals from service providers and open sources.

3) How we use data

5) Cookies & similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and improve features. You can manage non-essential cookies via “Cookie preferences”. Browser settings may also let you block or delete cookies.

Cookie Policy

6) How we share data

We do not sell personal information.

7) International data transfers

Where data moves across borders, we apply appropriate safeguards consistent with applicable law (e.g., contractual protections) and assess provider practices and region-specific requirements.

8) Data retention

We keep personal data as long as needed for the purposes in this policy, including service delivery, security, dispute resolution, and legal/compliance requirements. Retention periods vary by data type and regional rules.

9) Security

No method is 100% secure. We continuously improve controls and practices.

10) Your rights & choices

Depending on your region, you may have rights to access, correct, delete, or port your data; object to or restrict certain processing; and withdraw consent where processing is based on consent. You can:

We may ask for verification information to protect your account. Some requests are subject to legal exceptions.

11) Children

Our Services are not directed to children. If you believe a child provided personal information, please contact us and we will take appropriate steps.

12) Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll post the updated version here and adjust the “Last updated” date. For material changes, we’ll provide additional notice where appropriate.

13) Contact

Questions about this policy or your data? Reach us via the Support Center or the contact methods below.

Support

Open a ticket in the app or visit the Help Center.

Go to Support
Privacy requests

For access, correction, deletion, or other requests, contact us.

Contact us